How much is shipping?
Domestic shipping is free for orders of $25 or more! If you live outside of the continental United States, email us at firstname.lastname@example.org and we'll help you estimate shipping costs to wherever in the world you are!
I just received my order, and it doesn't fit. Can I return/exchange it?
Yes! With the exception of Style Boxes, you can always return anything for store credit. Just email us at email@example.com within 3 days of receiving your order to let us know you'll be making a return, then drop it in the mail within a week of initial receipt. Once we process your return, we'll email you a gift card with your store credit to use whenever you find something else you love!
Why is my size sold out?
We buy in small quantities in order to give our customers more variety at awesomely low prices. Unfortunately, this means we might sell out of popular items quickly. If something you like is sold out, please email us at firstname.lastname@example.org and let us know what size you're looking for -- we'll always try our best to reorder items for you if possible!
Can I send something as a gift?
You sure can. When checking out, you can include a note that we will handwrite and send with the gift.
Can I buy a gift certificate?
Absolutely! Click the "Gift Card" tab, choose your denomination, checkout, and the gift card will be immediately emailed to you. From there you can print it or forward it to the giftee. We've also induced a cute printable in the Gift Cards listing that you can additionally print! Contact us at email@example.com if you need additional help with your gift card.
What charities do you support?
We donate to a different charities and causes, depending on where there is need in the U.S. and around the world. Some charities to which we've donate include Restore NYC (supporting women rescued from sex-trafficking), Preemptive Love Coalition (an organization that provides on-the-ground humanitarian aid to Syrian refugees), Convoy of Hope (an aid organization that played a huge role helping survivors of Hurricanes Harvey and Maria), and Days for Girls (providing feminine hygiene packs to girls in Africa, greatly increasing theirs chances of becoming educated and stopping the cycle of poverty). We sometimes give to local charities and organizations that are affiliated with customers within our Sweet Charity community. If there's an avenue for giving that's close to your heart, we'd love to hear about it! Email us at firstname.lastname@example.org
Where are you? How long will it take for my order to arrive?
We're based just outside of Dallas, Texas. Most orders ship within 1-3 business days, so, depending on where you live, you'll probably receive your new clothes within a week or less of ordering.